Got Questions?

How does Buengo work?

We’ve developed Buengo to help Buyers and Sellers interact with the common aim of supporting a good cause.

Sellers can sell the things they no longer need and donate the proceeds to a cause of their choice.  They simply have to post the items they have for sale and choose the cause they wish to support. When someone buys something they pay in the app and the money gets transferred directly to the cause. Simple!

As a seller it’s a great way to declutter and contribute without dipping into your pocket. 

As a buyer you get great deals and help those who need it most. 

As a non-profit you get vital funding to continue your good work without asking donors for cash.

How do I get Buengo?

Buengo is now available on the App Store and Google Play. It’s completely free to download. Start doing good now!

How does Buengo make money?

Buengo is free to use, and we don’t take commissions on sales between users on the platform. That means that 100% of the sales price always goes to to the seller’s chosen cause. We even cover the transaction costs out of our own pocket.

However, we do need to keep the lights on at Buengo HQ. For this reason we ask our buyers to contribute a voluntary amount on top of their purchase to help us cover costs of what goes on behind the scenes: development of Buengo, continual support for all Buengo users, operational costs and overheads.

Which countries does Buengo operate in?

We’re currently only operating in the UK, but we’re looking to expand as soon as possible.  This means that at the moment, only causes and charities based in the UK can raise money with Buengo.

How does the buyer get their item?

Buengo offers a platform to bring together local buyers and sellers to support good causes. When it comes to delivery, we encourage users to make use of the Buengo chat to arrange it between them. 

Since Buengo allows users to find items near them, it’s often convenient for buyers to pick up the products. That said, we are aware of the benefits of providing a shipping service and are currently working on it. We promise!

Who can raise money on Buengo?

Anyone based in the UK that’s “doing good” can raise money on Buengo. You can launch a campaign on behalf of a personal cause or on behalf of an organisation. An organisation doesn’t need to be a UK Registered Charity.

Didn’t find what you were looking for? Have a look at our support portal or just get in touch.

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