Buengo charges a flat fee of 5% of the amount raised through the sale of items, including “virtual items” and sponsorship on the Platform. This helps cover the cost of what goes on behind the scenes: development of Buengo, continual support for all Buengo users, operational costs and overheads.

Money donations made through the Platform are commission-free, as is posting and responding to volunteering opportunities.

In addition, our payment service provider Stripe charges a fee to enable us to process payments from Buyers and Donors, keep everyone’s money in separate accounts and send the funds raised to the Cause at the end of the Campaign. The fees are as follows:

  • To take payments from Buyers and Donors paying with UK & European Credit Cards: 1.4% of the amount paid plus 20p per transaction. For Non-European Credit Cards the amount is 2.9% plus 20p per transaction.
  • To send the funds raised to the Cause at the end of the Campaign: 0.5% of the amount raised plus 10p per transfer.

All fees are subject to VAT.